Altura Credit Union members, Thomas and Linda Hernandez, recently went through Auto Expert to purchase their new 2010 Honda CRV. The Hernandez’s were referred to us by a credit union employee and our advisor, Shelley Hazelton, assisted them in their search and delivery of their new vehicle. 

For more information about the Auto Expert service and/or the products we offer, please contact us toll free at 1-800-359-4567 or visit

Consumer News
Auto theft hits a 20-year low
Is vehicle theft a thing of the past? Not likely, however, technology is making it harder for auto theft. Auto manufactures are developing more sophisticated anti-theft technology for new makes and models. USA Today reported that “vehicle theft has fallen to a 20-year low even as the number of vehicles on the road has doubled, as manufacturers install sophisticated anti-theft technology in cars and police target organized car-theft rings.”  Many vehicles come standard with factory alarms, ignition immobilizers, and GPS tracking devices. However, not all autos include these standard luxuries, especially base models and older vehicles. Read our post Older cars still valuable…to thieves to find out what the top 10 vehicles are being stolen today.

If you don’t have some type of anti-theft or tracking device for your car, consider one. At minimum, an alarm system is the cheapest way to go because it can help deter a thief.  If you have a little extra to spend, there are satellite-tracking systems that can help police track your vehicle (and hopefully, before it’s stripped into a bare frame). These systems include Sat Track and Guidepoint and both will help police locate your vehicle anywhere in the United States, Mexico and Canada. A cheaper version of a GPS system is Lojack. And instead of satellite-tracking, Lojack uses radio frequency technology. This limits the area of the signal’s reach. Just think of your cell phone as Lojack and a GPS system as satellite radio, like XM radio.  And, in my experience, my cell phone doesn’t work when I need it the most.

In addition to keeping your vehicle safe, most insurance companies will provide discounts on your premium for having a theft-deterrent or auto-recovery system. Contact your insurance provider for more details on applicable discounts.

Industry News
Most Dependable Vehicles in 2009
No surprise, consumers are holding onto their vehicles longer. The Cash for Clunkers certainly helped give the auto industry a much needed boost, however only for those summer months. Consumers are still holding on to what they have to avoid adding more onto their already tightened budget. 
To provide both auto industry and consumer audiences insights into the long-term reliability of today’s new vehicles, the J.D. Power and Associates 2009 Vehicle Dependability StudySM (VDS) focuses on problems experienced by original owners of three-year-old vehicles (2006 model-year vehicles). The study is used extensively by the world’s auto manufacturers to help design and build better vehicles—which typically retain higher resale values—and by consumers to help make more-informed choices for both new and used vehicles.  Read the full story here.
Buick and Jaguar each rank highest in vehicle dependability in a tie. Buick improves from a sixth-place ranking in 2008, while Jaguar improves from 10th place. Following in the top five rankings this year are Lexus, Toyota and Mercury.

Toyota garners five segment awards—more than any other nameplate in 2009—for the Highlander, Prius, Sequoia, Solara and Tundra. Lexus follows with four segment awards for the ES 330 (in a tie with the Acura RL), GX 470, LS 430 and SC 430. Lincoln captures two awards for the Mark LT and Zephyr. Models by Acura, Buick, Dodge, Ford, Honda, Mazda, Mercury, Nissan and Scion each rank highest in one segment.  Read the full press release here.

Auto Expert Insider
Auto Expert can assist you in purchasing theft deterrent and theft recovery devices. We offer products such as alarms and satellite-tracking systems to keep your car safe and at prices that are lower than the dealers and quality that is higher than most neighborhood shops. In addition, our products are installed at the time you requested and at the place that’s most convenient for you, including your home or work. We stay true to our motto – auto buying made easy!
Contact us today for more information at 1-800-359-4567.


Refer a Friend Incentive
Recently used Auto Expert? Refer your family member, friend and coworkers to us and receive a $20 gas card when they use our service to purchase a vehicle, trade their vehicle in and/or purchase an aftermarket product. 

For more information about our “refer a friend” incentive, please contact us at 1-800-359-4567.

The Auto Expert Difference
Looking for a new car but don’t have the time to shop for one? We can help. Auto Expert will handle all the details of buying a new car so you can avoid the hassles and spend less time worrying about high-pressure salesmen, and spending your weekends in a dealer’s office. Auto Expert will save you time and money on your new or pre-owned vehicle. Buying a vehicle has never been so easy and stress free. This will be the best buying experience you will ever have.

It is so easy:

  • Tell us what you are looking for
    We will find the exact make, model, color you want
  • We do the negotiating for you, saving you time and money
  • Make sure you get a fair price for your trade-in
  • We can assist you with your credit union loan
  • We deliver the car to you at the closest credit union branch
  • You drive away happy as a new car owner

Your dedicated advisor will provide you with professional service with a personal touch. You will never want to buy a car any other way. They can also assist you with after- market products, but don’t treat them as after-thoughts. Find out how you can save, just ask and they will help.

The search is over. Auto Expert can find the car you want at the price you want. Contact us today at 1-800-359-4567 or visit us online at

Cars sold through Auto Expert are inspected by the selling dealer and not by Auto Expert and
it is the selling dealer’s responsibility to thoroughly inspect all vehicles before they are sold

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